Terms of Use

Introduction

Welcome to arrowheadroofing.com. This website is owned and operated by Arrowhead Roofing, Inc. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as “User Agreement”), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of May 1, 2025.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as “Resources”), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations, and generally accepted online practices or guidelines.

You understand that:

Account Information

In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account.

Prohibited Activities

Accessing (or attempting to access) any of our Resources by any means other than through the means we provide is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical, or unconventional means, including but not limited to scrapers, bots, or AI training data collection without our express written permission.

Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, and may incur criminal or civil liability.

User-Submitted Content

We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, and various social media services. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools, you agree that you will not upload, post, share, or otherwise distribute any content that:

• Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
• Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
• Contains any type of unauthorized or unsolicited advertising;
• Impersonates any person or entity, including any of our employees or representatives.

We have the right at our sole discretion to remove any content that, in our judgment, does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any third-party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal and waive any claim against us.

We do not assume any liability for any content posted by you or any other third-party users of our website. However, any content posted by you using any open communication tools on our website, provided that it does not violate or infringe on any third-party copyrights or trademarks, becomes our property and grants us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to reproduce, modify, adapt, translate, publish, publicly display, and distribute as we see fit. This refers only to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process. All information provided as part of our registration process is covered by our Privacy Policy.

Indemnification

You agree to indemnify and hold harmless Arrowhead Roofing, Inc., its parent company, and affiliates, and their directors, officers, managers, employees, agents, and licensors, from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Electronic Communications and Consent to Contact

By providing your contact information through our website, including via contact forms, quote requests, or inspection scheduling, you consent to receive communications from us electronically, including via email, phone calls, and SMS text messages, at the contact information you provide. These communications may relate to your inquiry, scheduled services, appointment reminders, project updates, follow-up regarding work performed, or other matters relating to your relationship with us.

Message and data rates may apply to SMS communications. You may opt out of marketing communications at any time by replying “STOP” to any text message, clicking the unsubscribe link in any marketing email, or contacting us directly. Opting out of marketing communications does not affect transactional or service-related communications relating to active or completed work.

You agree that any notices, agreements, disclosures, or other communications we send to you electronically satisfy any legal communication requirements, including that those communications be in writing.

Privacy

Your privacy is very important to us, which is why we have created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our Privacy Policy is incorporated by reference into this User Agreement. To read our Privacy Policy in its entirety, click here.

Third-Party Links and Services

Our website may contain links to third-party websites, products, or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Accessibility

We are committed to making our website accessible to all visitors, including those with disabilities, and we strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing any part of our website or have suggestions for improving accessibility, please contact us using the contact information provided below, and we will work to address your concerns.

Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available.” This means that we do not represent or warrant to you that:

• The use of our Resources will meet your needs or requirements;
• The use of our Resources will be uninterrupted, timely, secure, or free from errors;
• The information obtained by using our Resources will be accurate or reliable; and
• Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

• Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and you are solely responsible for any damage to your computer or other devices or for any loss of data that may result from the download of such content;
• No information or advice, whether expressed, implied, oral, or written, obtained by you from us or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement or in a separate written services agreement.

Nothing in this User Agreement affects any separate written warranties or workmanship guarantees provided in connection with roofing services we perform for you. Those warranties are governed by the terms of the applicable service agreement and warranty documentation.

Limitation of Liability

In conjunction with the Limitation of Warranties above, you expressly understand and agree that any claim against us arising from your use of this website shall be limited to the amount you paid, if any, for use of products and/or services obtained through this website. We will not be liable for any direct, indirect, incidental, consequential, or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime, to the full extent that applicable limitation of liability laws apply.

Copyrights and Trademarks

All content and materials available on arrowheadroofing.com, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Arrowhead Roofing, Inc., and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site, is strictly prohibited, unless specifically authorized by us.

DMCA Notice and Takedown

We respect the intellectual property rights of others and expect our users to do the same. If you believe that material available on our website infringes upon a copyright you own or control, you may submit a written notification under the Digital Millennium Copyright Act (DMCA) to our designated agent at the contact information provided at the end of this document. Your notice must include:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing and its location on our website;
• Your contact information, including address, telephone number, and email;
• A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;
• A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent, or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law and Dispute Resolution

This website is controlled by us from our offices located in the State of Oklahoma, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of Oklahoma, by accessing our website, you agree that the statutes and laws of the State of Oklahoma, without regard to the conflict of laws provisions and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website.

Any action to enforce this User Agreement shall be brought exclusively in the federal or state courts located in Tulsa County, Oklahoma. You hereby agree to personal jurisdiction by such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Informal Dispute Resolution

Before filing any claim against us, you agree to first attempt to resolve the dispute informally by contacting us at the address provided below. We will attempt to resolve the dispute informally by contacting you. If a dispute is not resolved within sixty (60) days of submission, either party may proceed with formal legal action subject to the terms of this User Agreement.

Class Action Waiver

To the fullest extent permitted by law, you and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than through informal resolution, you and we each waive any right to a jury trial.

Disclaimer of Warranties

UNLESS OTHERWISE EXPRESSED IN A SEPARATE WRITTEN AGREEMENT, WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THIS WEBSITE AND ITS CONTENT.

General Provisions

Severability

If any provision of this User Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

Entire Agreement

This User Agreement, together with our Privacy Policy and any separate written agreements between you and us, constitutes the entire agreement between you and us regarding the use of this website and supersedes any prior agreements or understandings, whether written or oral, relating to the subject matter of this User Agreement.

Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under this User Agreement without our prior written consent. We may freely assign or transfer this User Agreement, in whole or in part, without restriction, including in connection with any merger, acquisition, reorganization, or sale of assets.

Waiver

Our failure to enforce any provision of this User Agreement shall not be construed as a waiver of that provision or of our right to enforce it in the future.

Headings

Section headings in this User Agreement are for convenience only and shall not affect the interpretation of any provision.

Contact Information

If you have any questions or comments about these Terms of Service as outlined above, you can contact us at:

Arrowhead Roofing, Inc.
5810 South 118th East Avenue, Suite A
Tulsa, OK 74146
Phone: (918) 743-9257
Email: admin@arrowheadroofing.com
Contact Us

Last edited and effective May 1, 2025.